Shipping and Returns
Basic shipping is always free with us. Here is how free our shipping is:
- Free standard shipping to anywhere in the USA
- Free shipping on returns
- Free shipping on exchanges
We unfortunately are no longer able to ship outside the USA. We hope to be able to ship outside the USA in the future.
Orders typically arrive within one week. We partner with Amazon to ship our ties. For multi-tie orders we may need to split the order into multiple shipments. You will receive a shipping confirmation email from us as soon as the order leaves the Amazon warehouse.
365-Day Return PolicyNo hassle. No small print. Here's how it works:
- Contact us by responding to any email from us or by chatting with us by clicking on the icon in the bottom right corner of any page.
- Please provide your order # if you have it.
- For returns, we refund your money for the returned items back to your payment card (this can take about 5 business days to post to your account).
- For exchanges, we will ship out the new tie and email you a return label to send the original tie back to us. We pay for the shipping both ways!